Whiteboarding design session

Whiteboarding design session

More companies nowadays require potential UX designers to undertake rigorous interview steps before selecting the most ideal candidate. Aside from the usual telephone screening and face-to-face interviews, whiteboarding design sessions have become an integral method of understanding how quickly candidates can think on their feet. This task focuses on the candidate’s ability to problem solve a design challenge using just a whiteboard and marker, in front of the hiring team. In this post I share with you some tips and techniques on how you can approach your next whiteboarding design session.

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Improving my visual UI skills

Improving my visual UI skills

If you’re an Experience Designer, sometimes you may get caught up for a few weeks (even months!) just working on the research phase of a project to define requirements using various qualitative and quantitative methods, you won’t even begin thinking about the conceptualisation stage. I think it is important to spend an hour a day outside your 9-5 to work on a personal side project as it is a great way to improve and sharpen our skills. One way I find is through concept projects.

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Paper prototyping

Paper prototyping

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The stages of a User Centred Design process involves ‘researching’ the problem, generating ‘ideas,’ before parallel ‘prototyping’ in order to conduct user testing. The latter is when you hone in on two to four ideas or sketches the team have selected to take forward based on how it meets the requirements. One of the methods of prototyping a selected item is to use paper.

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Creating personas

Creating personas

Personas (user profiles) are a snapshot of your target audience whom the product you are creating for. The visual representative of your research findings can help the wider team understand the problem the users are facing. However, what tends to happen is once the personas are created and shared, they’re never used or even revisited.

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Heuristic evaluation

Heuristic evaluation

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Heuristic evaluation is a method for finding the usability problems in a user interface design. This discount usability method is a quick, cost-effective method of identifying usability issues against a set of guidelines and/or principles with no end-user required. The attributes are often used in the early stages of assessment as part of an iterative design process and used a as a general rule of thumb to ensure accessibility and consistency, in particularly, for softwares and websites.

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Translating business requirements and use cases

Translating business requirements and use cases

My role at Bupa as a Visual UI Designer sees me play a integral part of a project early on in the product cycle, working alongside the project team: UX Architects, Information Architects and Product Owners. This involves translating what the business requires and end users want into high fidelity prototypes for testing and to get a t-shirt sizing estimation of the project before going on to design fully fledged mockups.

In my latest blog post I give you an insight into the different stages of translation process to really understand what is involved and how to go about reaching the designs phase.

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Usability Testing

Usability Testing

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At present, I am working at Bupa as a lead UI/UX designer for the Provision digital transformation. One of the BCS projects I was assigned to when joining was to pick up a number of optimization activities which supported the businesses objectives. In this blog post I want to dive deeper into my UX thought process to show you, step-by-step, how I conducted usability testing in a optimization piece to drive design change decisions and ultimately help increase the lead conversion rate.

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UI/UX Process

UI/UX Process

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In this post I want to go over a general overview of my UI/UX process which encompasses interaction design, information architect and creative visual design. I’ve laid out some key points that you can start apply and learning to include in your day-to-day design process.

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